Privacy Policy
FIXION FUEL (“we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another individual. It does not include information that has been anonymized or de-identified so that it cannot reasonably be associated with you.
Depending on how you interact with the Services, we may collect or process the following categories of personal information, as permitted or required by applicable law:
Contact Information: Name, billing address, shipping address, phone number, and email address.
Financial Information: Payment card details, financial account information, transaction details, payment confirmations, and related payment data.
Account Information: Username, password, security credentials, preferences, and settings.
Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and order history.
Communications: Information you provide when contacting us, including customer support inquiries.
Device Information: IP address, browser type, operating system, device identifiers, and network information.
Usage Information: Information about how you interact with and navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, such as when you create an account, place an order, contact us, or otherwise provide information;
Automatically, through cookies, pixels, log files, and similar technologies when you access or use the Services;
Service providers that perform services on our behalf, such as payment processing, analytics, customer support, fulfillment, or hosting;
Business partners or third parties, where permitted by law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide, Customize, and Improve the Services
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, provide customer support, remember preferences, recommend products, and improve the functionality and performance of the Services.
Marketing and Advertising
To send promotional communications via email, text message, or mail, and to display advertisements based on your interactions with the Services, subject to your communication preferences and applicable law.
Security and Fraud Prevention
To authenticate accounts, secure transactions, detect and prevent fraud or misuse, protect users and the public, and maintain the integrity of the Services.
Communication
To respond to inquiries, provide order updates, deliver service-related messages, and maintain our relationship with you.
Legal and Compliance
To comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our policies or protect our rights and the rights of others.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
Service Providers: With vendors who perform services on our behalf, such as payment processors, shipping carriers, IT providers, analytics providers, and customer support services.
Marketing and Advertising Partners: With partners who assist in marketing or advertising, in accordance with their own privacy practices and applicable law.
At Your Direction or With Consent: When you request or authorize us to share information, such as for order fulfillment or third-party integrations.
Affiliates: Within our corporate family for legitimate business purposes.
Business Transactions: In connection with a merger, acquisition, financing, or sale of assets.
Legal Obligations: To comply with law enforcement requests, subpoenas, court orders, or other legal requirements, or to protect our rights, users, or the Services.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms not operated by us. We are not responsible for the privacy, security, or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
Information shared publicly or semi-publicly (such as on social media platforms) may be visible to others and used without limitation by third parties.
Children’s Data
The Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from such individuals. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Right to access or know what personal information we hold
Right to request deletion
Right to correct inaccurate information
Right to data portability
Right to opt out of certain targeted advertising or data sharing
Right to manage marketing communications
You may exercise these rights by contacting us using the details below. We may verify your identity before fulfilling a request, as required by law.
We will not discriminate against you for exercising your rights.
International Transfers
Your personal information may be transferred to, stored, and processed outside your country of residence. Where required, we rely on legally recognized safeguards for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:
Email: Support@fixionfuel.com